thermal process equipment specialists

+44 (0) 1252 876123

sales@braude.co.uk

BRAUDE offer a repair and replacement service for damaged items.

Returning an item

 

Please follow the following procedure for returning any item to us:

 

  1. Contact our sales department either by phone or email (sales@braude.co.uk)
  2. We will send you a form for completion and return to us by email.
  3. You will be issued with a returns reference
  4. Return the item to our factory at the following address:
    Heatrod Elements Ltd
    Unit 10, Top Deck
    Smethurst Lane
    Bolton   BL4 0AN
  5. We will inspect the item and advise you the cause of failure
  6. In the case of warranty we will repair or replace the item free of charge
  7. In the case of a chargeable replacement we will issue a quotation for replacement for you to issue a purchase order.

 

BRAUDE a trading division of Heatrod Elements Ltd
Unit 5 Wellington Business Park

Dukes Ride | Crowthorne | RG45 6LS

 

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Braude equipment is used worldwide in heavy industry, in
factories, laboratories, and harsh environments such as
chemical processing and marine applications.